Great customer service drives success
We help our clients unlock their full customer service potential in order to sustain, develop, and grow their business. This is how we help them grow.
A strong Nordic customer service partner
Dynava was born in 2021, as Eniro merged its customer service operations in Finland and Sweden into one solid offering for the Scandinavian market. This resulted in a player with enough power to manage all our clients’ customer service and customer care needs throughout the Nordic market.
We operate under a new name, but our know-how is anything but new. Dynava’s customer service experience dates back to more than a hundred years ago, when the first clients were supported over the phone.
From seven locations in Finland and Sweden, Dynava’s strong team of more than 500 experts helps dozens of clients carry out millions of customer service contacts every year.
Our passion is to create a unique experience within all customer service channels, at any hour of the day. Dynava’s distinctive brand of customer service combines highly professional agents with the best technology solutions running continuously optimized processes.
Committed to great service!
Our goal is clear: we help our clients unlock their full customer service potential in order to sustain, develop, and grow their business. This is how we help them grow. We believe that excellent customer care plays a major part in creating successful businesses, increasing the value of their offerings.
A strong Nordic partner
Over 400 employees
More than 100 years of history and experience
More than 13 million unique customer contacts per year
Eight offices throughout the Nordic region
Part of the Eniro group
- Assists in all service channels
- Manages large volumes 24/7
- Large and happy customer base
- Efficient processes
- At the digital forefront