Careers

Dynava as an Employer

Great that you've found your way to our site!
At Dynava, we believe the best customer experiences come from genuine people. Here, you get to be yourself and build customer experiences in your own way.

We work with clear goals, but never alone. Success comes from collaboration, everyday support, and continuous development. In customer service, every interaction is an opportunity, which is why we invest in quality, expertise, and a good atmosphere.

Dynava is a multicultural workplace, where we draw energy from each other's success.
Together, we build One Dynava. That means we work as one team across teams and borders, sharing knowledge, learning from each other, and pulling in the same direction. This shared way of working also shows to our customers, as smooth, consistent service.

If customer service is close to your heart and you want meaningful interactions in your work, take a look at our open positions and apply in Finland, Norrköping and Sundsvall, or to send your application for our other locations as follows:

Lund & Skövde: jobb@dynava.com

Dakar: recruitment@dynava.com

Tartu: vabadtookohad@dynava.com

Chisinau: recrutare@dynava.com

Our recruitment team will review your application and get in touch with you within a few days to discuss next steps and answer any questions you may have.

Working at Dynava

Our workplace is defined by an open-minded team that pulls together. Being a good, responsible employer to our staff, and a reliable partner to our clients, matters deeply to us. We succeed when our clients succeed.

1911 first time we helped a customer by phone

~700 customer service agents around the world

What do we look for in you?

We're not looking for the perfect CV, we're looking for the right attitude.

You'll thrive here if you:

know how to listen and want to understand what the customer needs
are willing to take responsibility and find solutions (we'll train you for this)
want to build customer relationships that last
enjoy teamwork and working toward shared goals.

We support you from day one

Onboarding that actually sticks

Getting off to a strong start matters to us, which is why onboarding is something we take genuinely seriously, not just a box to tick at the beginning.

You'll get:

clear, step-by-step onboarding
your own mentor from day one
training delivered in manageable pieces, in clear stages

Training happens flexibly, on Teams, in the office, and online. And most importantly, the support doesn't end when onboarding does, our coaches are there for you afterward too.

Our culture, together we achieve more

Our goal is ambitious: we want to offer the best customer service in the Nordics. That doesn't happen alone, it comes from a strong shared culture. Dynava is a diverse, energetic workplace where success is noticed and celebrated.

What matters to us:

Collaboration

We help each other, share knowledge, and succeed together.

Diversity & Equality

Different backgrounds and perspectives are our strength.

Courage to Speak Up

Everyone has a voice. The best ideas come from listening to each other.

Continuous Development

We don't stand still. We learn, experiment, and keep improving what we do.

Pride in Our Work

We keep our promises and stand behind our work, in every interaction.

Our Values

We care, we grow, and we shine.

How to apply?

If you are interested in exploring opportunities to work with Dynava, we encourage you to check our open positions in Finland, Norrköping and Sundsvall, or to send your application for our other locations as follows: