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Responsible Business

At Dynava, sustainability is part of our everyday customer service work, not a separate initiative.
Dynava's Sustainability

Responsible business and customer service, every day

At Dynava, we help our clients every day of the year. Responsible operations are a prerequisite for reliable customer service, service that supports a functioning society, business growth, and people's everyday lives.

Our approach to sustainability is built on how we treat people, how we handle data, and how we act for the benefit of the environment and society.

The foundation of our sustainability work

Dynava's sustainability work is based on the principles of the UN Global Compact corporate responsibility initiative. We are a corporate signatory to the initiative and are committed to promoting responsible business in everything we do. We follow the Global Compact principles and use them as the framework for our sustainability program, which centers on three themes: a thriving and equal work community, reliable and responsible operations, and environmentally friendly choices. 

Corporate Responsibility

People and the Work Community
People and the Work Community

A thriving workforce is the foundation of quality customer service.

At Dynava, all employees are equal regardless of background, gender, culture, religion, or sexual orientation. We comply with collective agreements, offer development opportunities, and invest in coaching-based leadership.

Open dialogue and active internal communication ensure that the whole organization works toward shared goals.

Reliable and Responsible Operations
Reliable and Responsible Operations

Our clients trust us, and we take that seriously.

Our financial operations are built on careful planning, transparency, and risk management. We have clear procedures in place to prevent fraud, along with a comprehensive information security policy and contingency planning.

The handling of personal data and data protection are clearly defined and form an essential part of the quality and continuity of our services.

 

Environment and Society
Environment and Society

We make environmentally responsible choices as part of everyday operations.

Our offices are located near good public transport connections, and we use remote meetings and training to reduce travel. We favor digital ways of working, recycling, and responsible procurement, and we monitor our energy consumption.

We support local employment and growth, particularly in Finland and Sweden, and we want to help build a sustainable, well-functioning society.

 

Dynava and the UN Sustainable Development Goals

Dynava's sustainability work supports the UN Sustainable Development Goals. We focus on the themes where we can make a concrete difference, in everyday customer service, in the workplace, and in society.

E-WEB-Goal-03
Good Health and Well-beingA thriving workforce is the foundation of sustainable customer service

We promote our employees' wellbeing through coaching-based leadership, open dialogue, and a safe working environment. When people are well, the quality, continuity, and human touch of our customer service grow stronger too.

E-WEB-Goal-08
Decent Work and Economic GrowthWe build sustainable growth on the foundation of responsible employership

We comply with collective agreements, offer development opportunities, and act responsibly in finance, risk management, and governance. Reliable, transparent business supports the long-term success of both our employees and our clients.

E-WEB-Goal-10
Reduced InequalitiesWe promote equality and equal opportunity in the workplace

At Dynava, all employees are equal regardless of background, gender, culture, religion, or sexual orientation. An inclusive, equal work community is both a value and a practice for us. 

E-WEB-Goal-13
Climate ActionWe take climate action as part of our everyday choices

We reduce our environmental impact through digital ways of working, remote meetings and training, and by monitoring our energy consumption. We favor responsible procurement and solutions that support more sustainable operations.