Welcome to Dynava

Facing the world under a new name: Dynava

We merged Eniro’s customer service operations in Finland and Sweden to create a new – and even stronger – offering for the Nordic market. Want to learn more? Watch this short video about Dynava.

This is Dynava

We believe that excellent customer care and personalized customer service experiences are key to running a successful business.

Dynava assists with customer service and other contact center services, in all channels. We manage your customer service contacts no matter where, when, or how your customers choose to get in touch – leaving you to spend your time perfecting what your company does best.

Services Customer service

We provide a customer service experience that makes a difference and helps our clients unlock their full customer service potential in order to sustain, develop, and grow their business.

Services Customer care

Customer satisfaction is key to modern business applications. The personalized customer interactions we offer create the necessary conditions for extended and profitable customer relations.

Services Industry expertise

Our customer service agents are experts in many industries. They will solve complex customer inquiries, including additional sales, without requiring any resources from your organization.

References

Efficient and professional handling of customer interactions.

“In Dynava we have found a partner that not only has a unique customer service competence, but also a deep knowledge about the industries we cater to, while efficiently and flexibly staffing in line with our needs.”

Hannu Vaara Digital Director

Please do get in touch!

We would love to know how we can help you become even better. And we are more than happy to discuss how our personalized services and customer service offerings can help give your company an edge.

Juha Kasurinen
+358 40 625 6820, juha.kasurinen@dynava.com

Gain a competitive edge

We help our clients grow their business by making the most of each and every customer interaction.

Facing the world under a new name: Dynava

We merged Eniro’s customer service operations in Finland and Sweden to create a new – and even stronger – offering for the Nordic market. Want to learn more? Watch this short video about Dynava.

We believe that excellent customer care and personalized customer service experiences are key to running a successful business.

Efficient and professional handling of customer interactions.

Deep industry knowledge

Hi!

Swerwegian, Fanish or ‘Scandinavian’? Do you find it hard to establish a local customer service presence on your Nordic markets?

Webinar: Automate up to 60% of the simplest chat-based contacts and free up time for personal service when it comes to more challenging inquiries

Five global customer service trends in 2021

Please do get in touch!