Gain a competitive edge
We help our clients grow their business by making the most of each and every customer interaction.
We believe that excellent customer care and personalized customer service experiences are key to running a successful business.
Dynava assists with customer service and other contact center services, in all channels. We manage your customer service contacts no matter where, when, or how your customers choose to get in touch – leaving you to spend your time perfecting what your company does best.
We provide a customer service experience that makes a difference and helps our clients unlock their full customer service potential in order to sustain, develop, and grow their business.
Customer satisfaction is key to modern business applications. The personalized customer interactions we offer create the necessary conditions for extended and profitable customer relations.
Our customer service agents are experts in many industries. They will solve complex customer inquiries, including additional sales, without requiring any resources from your organization.
Number one in customer satisfaction
Turku Energia, the leading energy company in Southwest Finland, outsourced its customer service to Dynava in the autumn of 2020. A little over a year later, Turku Energia ranked first in the customer satisfaction survey of its industry in Finland.
Deep industry knowledge
We run the customer service of many leading Nordic businesses. This has given us a unique understanding and experience from the field, providing us with solid knowledge about many industries.
Property management is complex, and there is a significant responsibility towards residents, tenants, authorities, and other stakeholders.
With smooth customer service, your company can respond quickly, flexibly, and create positive interactions.
We have collaborated with some of the sector’s leading companies for decades. This allows us to handle all sides of the business, from electricity trade via grid distribution through to the production of electricity.
An accessible customer service yields happier customers. We help manage your customer relations with regards to all areas of waste management and disposal, from collection and transport to recycling, treatment, and monitoring.
Even when your business is run entirely online, you will need to offer customer service to those who buy from you via any channel they see fit, not just digital ones. We have them all covered.
Please do get in touch!
We would love to know how we can help you become even better. And we are more than happy to discuss how our personalized services and customer service offerings can help give your company an edge.