Gain a competitive edge
We help our clients grow their business by making the most of each and every customer interaction.
We believe that excellent customer care and personalized customer service experiences are key to running a successful business.
Dynava assists with customer service and other contact center services, in all channels. We manage your customer service contacts no matter where, when, or how your customers choose to get in touch – leaving you to spend your time perfecting what your company does best.
We provide a customer service experience that makes a difference and helps our clients unlock their full customer service potential in order to sustain, develop, and grow their business.
Customer satisfaction is key to modern business applications. The personalized customer interactions we offer create the necessary conditions for extended and profitable customer relations.
Read moreOur customer service agents are experts in many industries. They will solve complex customer inquiries, including additional sales, without requiring any resources from your organization.
Efficient and professional handling of customer interactions.
“In Dynava we have found a partner that not only has a unique customer service competence, but also a deep knowledge about the industries we cater to, while efficiently and flexibly staffing in line with our needs.”
Deep industry knowledge
We run the customer service of many leading Nordic businesses. This has given us a unique understanding and experience from the field, providing us with solid knowledge about many industries.
We have collaborated with some of the sector’s leading companies for decades. This allows us to handle all sides of the business, from electricity trade via grid distribution through to the production of electricity.
Read moreAn accessible customer service yields happier customers. We help manage your customer relations with regards to all areas of waste management and disposal, from collection and transport to recycling, treatment, and monitoring.
Read moreEven when your business is run entirely online, you will need to offer customer service to those who buy from you via any channel they see fit, not just digital ones. We have them all covered.
Read moreHi!
Here you will find the latest news on Dynava. We will also share thoughts and views on how customer service can help you gain an edge over your competition.
Swerwegian, Fanish or ‘Scandinavian’? Do you find it hard to establish a local customer service presence on your Nordic markets?
Read moreWebinar: Automate up to 60% of the simplest chat-based contacts and free up time for personal service when it comes to more challenging inquiries
Read moreFive global customer service trends in 2021
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